LOWER COSTS,
STREAMLINE YOUR IT

Managed IT 360º Services by API Systems is designed to give you a scalable option to manage your entire IT infrastructure environment.

PLATFORMS

At API Systems, we’re well-versed in all types of IT environments. Whether you’re hosting a virtual, cloud, or on-premise infrastructure, you can trust that our well-trained and certified staff will provide seamless support to keep your professional IT services running smoothly.

MANAGED IT 360º SERVICES

The Managed IT 360° service is available with full end-to-end management, maintenance, and support across your IT infrastructure, or via an a la carte option of services, to supplement your current IT and ensure enhanced service delivery across your IT infrastructure stack.
Increased Efficiency

End-to-end hardware management, maintenance, and support, along with remote infrastructure monitoring and pro-active alerting.

License management

Continuous license usage analysis and audits only pay for what is being utilized.

application management

Application integration, scripting, automation, and provisioning across your environments

UPDATES & MAINTENANCE

Updates, upgrades, and general maintenance and patching across all your platforms

END-USER SUPPORT

General end user support, with a 24/7 help desk, and onsite support (as required)

ENHANCE AND OPTIMIZE

Periodic reviews and audits in order to recommend improvements to existing IT environment

Is your IT operational workload increasing the burden placed on your IT staff? Is support, maintenance, and general management becoming a laborious task? Do you feel that your IT investments are not meeting expectations?

If you answered yes to any of the above, API Systems is here to help. See how Managed IT 360° Services by API Systems can help you face your challenges, and get the most out of your IT.

CASE STUDY :

API Systems currently manages over 50,000 Virtual Desktops for a global pharmaceutical client on a 24/7 basis.
Client Spotlight:

With a global presence across five continents and multiple time zones, our featured client is a leading Fortune 100 health care company operating within consumer, pharmaceutical, and medical device segments. Utilizing API Systems’ IT Services, our client was able to reduce their overall IT burden, as well as increase the quality of service provided to the end-user. Driving the overall success and uptime of our client’s end-user computing platform are key elements including a streamlined support process, outage windows, updates and upgrade testing, as well as general change management. Furthermore, our client has also experienced a rapid ROI and reduced total cost of ownership across the Citrix landscape, as well as increased business productivity, as a result of API’s true subject-matter expertise across the Citrix stack. API continues to be the relied upon service provider for one of the most visible technology initiatives at this major pharmaceutical company and is regarded as a trusted advisor as they evolve their technology environment.

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